AWARDS

What is the Fair Play Charter? It's often difficult for consumers to know whether they are dealing with reputable dealers and traders who are trying to operate in a fair and honest way, or whether they are dealing with one of the ever-growing band of rouge dealers. In an attempt to address and combat this problem, the Trading Standards Services have introduced the Fair Play Charter, a scheme for motor dealers to register their business. This is a voluntary scheme and once the dealer has registered the Trading Standards will then send officers to visit and evaluate your business. This evaluation is extremely in-depth and covers every aspect of the business, and every department, including, all administration, car sales, car purchase and the entire after sales. If the Trading Standards feel that the business already demonstrates and will continue to demonstrate the commitment and standards to customers, you are then awarded the Fair Play Charter certificate to proudly display. There are many hundreds of motor dealers in the Greater Manchester area not all of them have applied to join the charter. Out of those that have applied, as at January 2002, 49 garages meet the criteria for membership of the fair play charter. As founder members of the Fair Play Charter we will continue to support any steps to ensure that the consumers get a fair and honest deal.

Mike King

Partner